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Apple has been hit with quite a hefty fine from a somewhat surprising place today, Italy. That's right, on December 27, 2011 the country of Italy fined the tech giant 900,000 euros, or roughly $1.2 million, for allegedly encouraging its customers to sign up for AppleCare, the official tech support of the company, without informing them that they would receive two years of free support after purchasing the service. Reuters reported that Italy requires every company that does business in the country to offer two full years of absolutely free technical support to any and all Italian customers. AppleCare is an important after-purchase revenue generator for the company. Apple offers this protection service on every single one of its products, from iPads and iPhones to MacBooks and Apple All-in-Ones, though prices vary depending on which device you get the service for. Naturally getting tech support on your iPhone should cost a little less than getting it on your MacBook Air. Towards the

Just one day after it released Firefox 9, Mozilla quickly released an update after backing out of a bug fix that was causing users on Mac, Linux and Windows computers to experience browser crashes. Mozilla released Firefox 9.0.1 on Wednesday which made many people think that it was fake due to the fact that it released right behind version 9. According to a post on the Mozilla support forum, "Seeing links for [Firefox 9.0.1], why is it being released? Or is it a hoax?" Other discussions on the support forum's threads included messages from users asking whether or not Mozilla actually updated the Firefox browser and if so, why? Mozilla did not specify in the release notes of v9.0.1 why it needed to re-release the browser though developers did note that the update was prompted by crash reports, specifically for Mac users, though Windows and Linux users also experienced crashes. According to a statement from Alex Keybl, one of the engineering Project Managers on Mozilla'

Google Chrome was just updated and the newest version brings an option to print any webpage using Cloud Print and multiple profile support for users who are on one computer to maintain separate settings. These new additions will become available with version 16 for Windows, Mac and Linux users when it is released. Launching back in January, Google Cloud Print allows you to print to your home or office printer from almost any web-enabled device, though it was restricted to webpages with special Cloud Print buttons and specific Google apps like Docs or desktop apps like Cloud Print for Mac. With the new update any user can use Google Chrome to print to a Cloud Print-ready printer or computer acting as a Cloud Print server. Using Cloud Print is also very easy. All you have to do is select Print from Chrome's menu options under the wrench icon. This will take you to a print preview page where you can select "Print with Google Cloud Print" from the "Destination" drop

Microsoft has just updated its Microsoft Exchange Server 2010 and posted a service pack with a plethora of new features and bug fixes according to a statement released by the company on Monday. The new features to Microsoft Exchange Service Pack 2 were designed based on feedback from customers, Microsoft said, and they reflect the expanding use of enterprise email, scheduling and associated functions across a wide range of devices and deployment scenarios. One of the new features, known as Outlook Web Application (OWA) Mini, offers the user the ability to browse mailboxes and global address lists from low bandwidth and low resolution devices. This type of mini-internet browser can, in addition, be used as an alternative to synchronizing all Exchange data with the actual phone or mobile device, which can sometimes be prohibitive. Another new feature allows administrators to segment enterprise global address lists (GAL) into smaller segments. By doing this, it allows administrators to cr